Video #4 How to Answer Internal & External Calls

• To answer an Internal call - When your telephone rings, (Lift) handset or press the Speaker Key to answer call. Your display will show what extension is calling.
• To answer an External call - When your telephone rings, Lift handset or press Speaker Key to answer call.  Your Call Key or the Line Key in use will be lit green. Your display will show the caller ID

Note:  If MIC key (point) is not lit the caller will not be able to hear you on a Speaker call.

For questions regarding the following training video’s please contact Midwest Telecom at 812.421.0111

View Video #5 - How to Transfer a Call to a Coworker

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