"After researching several different vendors, we felt Midwest and the NEC phone system was the best fit for our office. We live and die by our phone system and this process was very intimidating for me, but Brent and Emily took care of everything! We met before our go-live date and discussed all of the expectations and requests. Brent was able to program everything that our office required. Emily was fantastic and helped train all of our staff. The most rewarding moment for me was when one of the owners called in on the day we went live and commented on how clear the call was. Our switchboard handles a ton of calls everything and loves the UC Suite! I love all of the available features that UC Suite offers. We look forward to working with Midwest for years to come."
- Schultheis Insurance
"In 2011 Midwest Telecom helped us set up our new business phone system and it continues to meet our needs still today.
They have always responded promptly to our questions concerning our phones and we always appreciate their help.
We ourselves have been in the automotive repair business for over 30 years and understand the commitment to quality
customer service is how success in business is best achieved. Congratulations Midwest Telecom on your 34th Anniversary."
- Dale and Ladonna
"Midwest partners with you, helping you find the right service and system that works for you. By listening to theor customers they
customize a system that fits your needs. Then follow it up by amazing customer service allowing you to comtinue your day to
day business without missing those important phone calls."
- Evansville Christian Life Center
"The Expressway family of dealerships has had the honor of working with Midwest Telecom for many years. Their professionalism
and knowledge have made it extremely easy to maintain our phone system. There is always a friendly voice on the phone
when a call is placed and the service is impeccable. Thank you Midwest for all you do to assist us."
- Expressway Family of Dealerships
"We very much appreciate the quick response to our issue. The tech called me when he arrived and was very knowledgeable.
I’ve worked directly with techs sent by other companies that have been far less helpful. We have some unique configurations
because of our new VOIP system working in tandem with aging infrastructure and he didn’t miss a beat. I look forward to working
with you more in the future."
"Midwest Telecom has been our data and pone partner/ provider since 1995. As we have grown, they have been right there to handle all of our communication needs. From phone systems and upgrades to data management, and total management of the data development as we built a new facility, they have been right there by our side handling each and every request professionally andtimely. In our business, technology and communications with our clients is paramount to our daily operations and it is a pleasure tohave a great resource like Midwest to keep us on target in all these areas."
"We have been very pleased with the professional service from Midwest. We had tried a VoIP system with another provider and was
not having very good results. Midwest helped us to move back to a land line and was able to make the transition easy. The new
system was very affordable and is working great!"
"I have been with Midwest for several years and have always been happy with the courtesy and attentiveness of their staff and
technical support team. Their equipment and team are reliable and I would recommend their services without hesitation."
"Midwest Telecom Communication provided our company with excellent customer service. Their team was very friendly and helpful. They provided us with a new phone system that is very user friendly and more efficient for our company. We are happy we made this switch."
"Midwest Telecom is a fantastic company that truly puts the needs of their customers at the top of the list. The staff is excellent, professional and very nice. I can always count on them to suggest solution that do more than I asked for at a lower cost than I was expecting.Could not recommend them anymore. David & LaCinda operate Midwest Telecom completely under the pronciples of Col 3:23."
- Crossroads Christian Church
"We (Bud's Plumbing) purchased a phone system several years ago and it has worked wonderfully! They continue to maintain it for us and always address in charges or minor issues we may have. I would highly recommend Midwest Telecom Communication."
- Bud's Plumbing
"We have used Midwest Telecom Communication for many years. I have been very happy with them. They are always friendly and helpful."
- Epperson Veterinary Services, LLC
"The company I work for uses Midwest Telecom. I am the administrative assistant and last week our phones were ringing off the hook because someone was trying to breach our firewall. Brent Mccollom was very quick and attentive with this matter. He came the next day to the office and quickly put an end to the problem (we were receiving 3 calls every minute). Thank you Brent for help and explaining the issue to me!"
"Cutting edge technology with amazing customer service. It does not get any better than this!"
"Training session with Emily was excellent! Very professional and knowledgeable about their products. Would recommend to other companies looking to change."
Midwest Telecom is a fantastic company that truly puts the needs of their customers at the top of the list. The staff is excellent, professional and very nice. I can always count on them to suggest solutions that do more than I asked for at ...Mor