Customer Testimonials
Midwest is the BEST Telecom Company out there today. We had our original phones installed with them back when we started the business in 2003 and then we added more over the years. In 2023, we decided to upgrade to an Internet App Based System last week and Absolutely LOVE it! OMG it has no many great features and it was easy for my staff to learn.
- Chef Doug & Marla Rennie of Just Rennie's Catering
Our service from Midwest Telecom is awesome and we have been with them for over 12 years. Great customer service!
- Mary. T
Midwest takes care of my employer, J.E. Shekell! They are the best and always send helpful technicians out! They are always out in a flash and get the issue resolved quickly.
- Shelby. F
Our practice has used Midwest for years. We never feel like a number when we use them... they are always friendly, happy to help, quick to help, and provide solutions. I would highly recommend them.
- Talley Eye Institute
We recently upgraded our telephone system along with updating our computer wiring in both of our stores and the installation went great. The installers were very knowledgeable and helpful getting our stores up and running smoothly and efficiently. Midwest did an excellent job.
- Joe. A
I have worked with Midwest Telecom though my work. The techs are always very helpful. They are willing to show us how to fix things and not just do it for us.
- Katie. S
Midwest Telecom Communications, Inc. has great personalized customer service and has been our phone service provider for many years and have depicted outstanding customer service for our facilities.
- Mary
Everyone I have spoken to at Midwest Telecom has always been pleasant and helpful. They made the transition between phone systems a breeze!
- Rachel
Our business, Diamond Equipment, Inc. has done business with Midwest Telecom for around 20 yrs. We have purchased 2 new phone systems from them in our Evansville, IN office and also one recently for our Terre Haute, IN , Mt. Vernon, IL and La Vergne, TN locations. They have done complete re-wires among MANY other things. They are reliable for small and large projects. You can expect highly trained technicians and a personal touch from the owners in almost everything. They have helped us with many storm outages and they get to us in a timely manner to help keep our business up and running and with a professional mannerism. We highly recommend them for all communication needs!
- Diamond Equipment Inc.
Great customer support and fast turn around time!
- Cassie
"I use Midwest daily at work! If we ever have an issue Brent, Randy, Amy, & Alex are always super friendly and helpful!!!"
- Carrie
"Great products and wonderful customer service! The new phone and wifi systems David recommended have greatly improved our productivity. Brent has been very helpful with any questions or concerns. I highly recommend Midwest Telecom!."
- New Horizon Counseling Center
"Alex is a courteous technician that provides thorough follow up and explanation of repaired issues. He is a great listener as I explain the area of concerns.."
- DeAnna
"Great products and wonderful customer service! The new phone and wifi systems David recommended have greatly improved our productivity. Brent has been very helpful with any questions or concerns. I highly recommend Midwest Telecom!."
- New Horizon Counseling Center
"Randy is an awesome guy. He always is very informative and has an answer to our questions. If there are any issues, they are fixed in no time at all. I would absolutely refer people to Midwest Telecom Communications."
- Reisinger Custom Rebuilding
"We have been partners with Midwest for over 15 years. They have been there for all of our needs with amazing staff. For anyone but especially a Non-Profit, in times like these our communication is such a crucial part of who we are getting the message out to help the community in need. Midwest as I stated is not a vendor but a partner who cares about the Evansville Christian Life Center and about the community as a whole and how they can help. Thank you for your service to the ECLC and the community."
- Gina
"Randy and the staff at MTC are always friendly and quick to respond with any question we have for them!"
- Brizius, Embry and Smith
"Local folks with friendly and prompt service. Answer any questions you have on your system and even train onsite."
- Clippinger Financial Group, LLC
"Midwest Telecom has great customer service. They are always very helpful whether over the phone or in person when necessary. So happy to do business with them!"
- Mark
"We are very pleased with Midwest's service and professionalism. Particularly happy with our technicians; Brent and Alexander!"
- Talley Eye Institute
"Nothing but the best to say about Midwest Telecom. I have dealt with Brent McCollom there for years. Top notch service! Polite, timely, and very knowledgeable on how to service our business."
- Magura USA
"Midwest Telecom has been our service provider for our network and phone systems for over 20 years. The support we receive is always excellent and we know we can depend on them when we need it most. Technician Brent McCollum has saved the day for us on more than one occasion when critical systems were off line at the most inconvenient times. Brent was able to quickly troubleshoot remotely and get us back up and running. I could not recommend Midwest Telecom any more highly."
- Kyle
"We just recently had a new phone system installed at our Pre-K to 8th grade district. This installation involved 6 separate buildings. We have had a few issues with our fax machines and MidWest Telecom has been diligent in addressing this and any other small issues that we have had."
- Connie
"We purchased our phone system through them about 5 years ago and I am so glad we did. When I have a quick question about the phones, they are so informative and willing to help. I would recommend them to anyone looking for any of their services. It is getting harder and harder to find excellent customer service but when you do find it--hang on to it! They are great people to work with."
- Maria
"Midwest has serviced our phone systems for over 30 years. Have never found a fault with their responsiveness, fair pricing or commitment to quality product and service."
- Robert
"Great Customer Service!"
- Angie
"Midwest Telecom is not just a vendor, but a strategic business partner. MTC wants to know how your business operates and fit a solution to your business, not just sell you a product."
- Mark
"When we are looking for camera options Midwest Telecom is my go to place. Friendly, courteous and always ready to help with our needs. I receive prompt responses and my items always arrive on time and in great condition. Thanks for making my job easier!"
- Denise
"I represent The Vision Care Center. Midwest Telecom supports the phone system at both our locations, the Gateway office in Newburgh and the Downtown office in Evansville, Their team is professional and responsive from the start of a phone call until their technician helps us with a question or handles a support call. We have relied on Midwest Telecom for over 10 years and and it has been a very positive relationship."
- The Vision Care Center
"We here at St. John have been a client of Midwest for several years as a matter of face we are on our second new system and could not be more -pleased. The whole crew at Midwest are the BEST."
- St. John the Baptist Catholic Church
"David and the team are very friendly and professional. excellent service after the purchase. couldn't be more pleased with our new phone system. efficiency has improved 100%"
- Ric
"Midwest Telecom Communications, Inc. has been our phone service provider for many years and have depicted outstanding customer service for our facilities."
- Mary
"Midwest Telecom has been our service provider for our network and phone systems for over 20 years. The support we receive is always excellent and we know we can depend on them when we need it most. Technician Brent McCollum has saved the day for us on more than one occasion when critical systems were off line at the most inconvenient times. Brent was able to quickly troubleshoot remotely and get us back up and running. I could not recommend Midwest Telecom any more highly."
- Greg
"We just had a system installed with Midwest. Techs are so friendly and made sure we had all questions answered. Great JOB!"
- Oswald Marketing
"After researching several different vendors, we felt Midwest and the NEC phone system was the best fit for our office. We live and die by our phone system and this process was very intimidating for me, but Brent and Emily took care of everything! We met before our go-live date and discussed all of the expectations and requests. Brent was able to program everything that our office required. Emily was fantastic and helped train all of our staff. The most rewarding moment for me was when one of the owners called in on the day we went live and commented on how clear the call was. Our switchboard handles a ton of calls everything and loves the UC Suite! I love all of the available features that UC Suite offers. We look forward to working with Midwest for years to come."
- Schultheis Insurance
"In 2011 Midwest Telecom helped us set up our new business phone system and it continues to meet our needs still today.
They have always responded promptly to our questions concerning our phones and we always appreciate their help.
We ourselves have been in the automotive repair business for over 30 years and understand the commitment to quality
customer service is how success in business is best achieved. Congratulations Midwest Telecom on your 34th Anniversary."
- Dale and Ladonna
"Midwest partners with you, helping you find the right service and system that works for you. By listening to theor customers they
customize a system that fits your needs. Then follow it up by amazing customer service allowing you to comtinue your day to
day business without missing those important phone calls."
- Evansville Christian Life Center
"The Expressway family of dealerships has had the honor of working with Midwest Telecom for many years. Their professionalism
and knowledge have made it extremely easy to maintain our phone system. There is always a friendly voice on the phone
when a call is placed and the service is impeccable. Thank you Midwest for all you do to assist us."
- Expressway Family of Dealerships
"We very much appreciate the quick response to our issue. The tech called me when he arrived and was very knowledgeable.
I’ve worked directly with techs sent by other companies that have been far less helpful. We have some unique configurations
because of our new VOIP system working in tandem with aging infrastructure and he didn’t miss a beat. I look forward to working
with you more in the future."
- Caleb
"Midwest Telecom has been our data and pone partner/ provider since 1995. As we have grown, they have been right there to handle all of our communication needs. From phone systems and upgrades to data management, and total management of the data development as we built a new facility, they have been right there by our side handling each and every request professionally andtimely. In our business, technology and communications with our clients is paramount to our daily operations and it is a pleasure tohave a great resource like Midwest to keep us on target in all these areas."
- Lisa
"We have been very pleased with the professional service from Midwest. We had tried a VoIP system with another provider and was
not having very good results. Midwest helped us to move back to a land line and was able to make the transition easy. The new
system was very affordable and is working great!"
- Mark
"I have been with Midwest for several years and have always been happy with the courtesy and attentiveness of their staff and
technical support team. Their equipment and team are reliable and I would recommend their services without hesitation."
- T.C.
"Such a great company, full of employees you enjoy doing business with! Thanks to them, our small business can forward our business phone calls directly to our cell phones, enabling us to stay 100% available to our clients while on-site without handing out our personal numbers. Such a life-savin
- Sarah
"Midwest Telecom Communication provided our company with excellent customer service. Their team was very friendly and helpful. They provided us with a new phone system that is very user friendly and more efficient for our company. We are happy we made this switch.
- Crystal
"Midwest Telecom is a fantastic company that truly puts the needs of their customers at the top of the list. The staff is excellent, professional and very nice. I can always count on them to suggest solution that do more than I asked for at a lower cost than I was expecting.Could not recommend them anymore. David & LaCinda operate Midwest Telecom completely under the pronciples of Col3:23."
- Crossroads Christian Church
"We (Bud's Plumbing) purchased a phone system several years ago and it has worked wonderfully! They continue to maintain it for us and always address in charges or minor issues we may have. I would highly recommend Midwest Telecom Communication."
- Bud's Plumbing
"We have used Midwest Telecom Communication for many years. I have been very happy with them. They are always friendly and helpful."
- Epperson Veterinary Services, LLC
"The company I work for uses Midwest Telecom. I am the administrative assistant and last week our phones were ringing off the hook because someone was trying to breach our firewall. Brent Mccollom was very quick and attentive with this matter. He came the next day to the office and quickly put an end to the problem (we were receiving 3 calls every minute). Thank you Brent for help and explaining the issue to me!"
- Matthew
"Cutting edge technology with amazing customer service. It does not get any better than this!"
- Stuart
"Training session with Emily was excellent! Very professional and knowledgeable about their products. Would recommend to other companies looking to change."
- Janelle
